Better Business Bureau of Upstate New York

Contact Info

Phone:
800-828-5000
Website:
Address:
100 Bryant Woods South, Amherst, NY 14228

Hours of Operation

Monday:
8:30 am - 4:30 pm
Tuesday:
8:30 am - 4:30 pm
Wednesday:
8:30 am - 4:30 pm
Thursday:
8:30 am - 4:30 pm
Friday:
8:30 am - 4:30 pm
Saturday:
Closed
Sunday:
Closed

About Better Business Bureau of Upstate New York

Vision

An ethical marketplace where buyers and sellers trust each other.

 

Mission

 

BBB’s mission is to be the leader in advancing marketplace trust. We do this by:

  • Setting standards for marketplace trust
  • Encouraging and supporting best practices by engaging with and educating consumers and businesses
  • Celebrating marketplace role models
  • Calling out and addressing substandard marketplace behavior
  • Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.